At https://home-repair-and-maintenance.thebestlocalpro.com (hereafter referred to as ‘our website’ or ‘we’), the protection and privacy of your personal information are our highest priorities. This Privacy Policy explains how we handle the collection, storage, access, and processing of your data in a manner that adheres to international privacy standards, including those set forth by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), and other relevant legislation.
This policy applies to all interactions with our website, applications, services, and products. Please note that when you use third-party platforms, applications, or services that can be accessed through our platform, you should refer to their respective privacy policies as we do not govern these external entities.
Our processing activities cover various scenarios where your data may be involved, such as:
- When you use our applications and services as a registered user.
- When you visit any of our websites that display this Privacy Statement.
- When you engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.
We collect personal data to provide and improve our services. The types of personal data we may collect include:
- Information related to your account, such as username and password.
- Payment information, including credit card details and billing addresses.
- Financial records for accounting and tax purposes.
- Details of your purchases and transaction histories.
- Mobile device identifiers and other device-specific information.
- Location data where necessary for the service.
- Feedback and customer support interactions.
- Social media information, if you choose to link your account with us.
- Product and service preferences and history.
This data is collected through various means, including direct user input, interactions with our services, and automated technologies like cookies and tracking tools. We also receive data from third parties, which is subject to their own privacy practices.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are essential for the website to function correctly (Strictly Necessary), help us understand how visitors interact with our site (Analytics), and remember your preferences (Preference). You can manage these cookies through our dedicated Cookie Manager, where you can choose which types of cookies you wish to enable or disable.
We are committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the data is no longer needed, we will take steps to delete or anonymize it securely.
To safeguard your personal data, we implement robust organizational measures and state-of-the-art security technologies. We ensure that any third parties we work with are equally committed to upholding these standards of privacy and security.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect data from, individuals under the age of 18. If you believe we have collected information from someone under 18, please contact our privacy team immediately.
As a data subject, you have various rights under the laws that govern your personal data. Depending on your jurisdiction, these rights may include the right to access, rectify, erase, restrict processing, receive a copy of your data (data portability), object to certain types of processing, non-discrimination, and the right to file an appeal or complaint, as well as withdraw consent at any time. To exercise these rights, please reach out to our privacy team via email at [email protected] or through our official mailing address provided on our website.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any updates will be published on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your personal data.
For any inquiries, unsubscribe requests, or data-related questions, please do not hesitate to contact our privacy team. We are dedicated to resolving any concerns you may have and ensuring your experience with us is both positive and secure.